PRICES

    All the prices are in United States Dollars and do NOT include shipping, customs and insurance
    costs. Our listed prices are subject to change without prior notice.
 
    PAYMENY AND BILLING

    We accept Visa, MasterCard, bank cards via PayPal as well as direct money transfer.
    We do not have simultaneous transaction. First you send request online, we check availability 
    of item and calculate shipping and taxes and customs and we send an e-mail requesting payment.
    You can make the payment secured online or via fax-order.
    We will proceed with the shipping after we double-check the payment info. 

    SHIPPING

    We ship via DHL World Wide Express and UPS parcel services. 
    DHL and UPS usually delivers in 3-6 business days to all locations in the USA and Europe. 
    On rare occasions, delivery times may be longer than normal. If this happens, we will notify
    you immediately, provide an estimate time for delivery.

    ORDERING PROCEDURE

    After you contact us via email for your request, we check the avaibility of the item(s) and then 
    send you an e-mail with the information and the cost breakdown. If you agree with the information
    received  and decide to place your order  please first double-check your personal information
    on the form and either input your credit card information  for processing.
    After you fill out all the information on the form, click on the "Submit Your Order" button to place
    your order. You will receive an automated e-mail informing you that we have received your order. 
    We will update you with the shipping details in 1-2 business days.

    RETURN AND CANCELLATION

    You may completely cancel, change your order, add or take out items from your order until we
    ship your package.
    You may return an item within a period of fifteen (15) days from the date of receipt for a 90%
    money back refund. If you decide to return an item, please first send an e-mail to us and 
    obtain return information. Items are to be returned in the same condition as sold with no 
    damage or alterations.
    If your order shows damage when you receive the shipment, please open it in the presence of
    the delivery service and bring it to their attention when signing for the item. If possible, please
    try to obtain a photo of the damaged package. Contact us immediately and retain all
    packaging materials.